Core

A2ends Managed Applications Services CORE, is the critical part of our software infrastructure. CORE is the management servers that enable us to monitor our business smoothly and efficiently for our customers.

By maintaining a single database with activation information about our customers,  we're able to fully manage and make rapid changes to our customers Managed service environments as well as our network and key infrastructure systems.

This centralization of information gives us flexibility when serving our customers. It enables us to deploy complex multi-tier Application server farm environments quickly, and once your Application service is activated we’re able to monitor, identify problems, test potential solutions and roll back changes,.

Feature	Benefit
Customer Services Management	Centralizes all information about a customer and his Application Service configuration.
Incident Management	Relates a particular incident to a particular customer, device and service within a customer’s environment; provides an interface and tools for A2end engineers to troubleshoot the issue.
Network Management	Centralized control and change management of all network-based devices in our infrastructure and our customers' environments.
Data Center Automation	Fast, on-demand provisioning of new Managed Application Services infrastructure.
Customer Portal	Allows customers to view and self manage some aspects of their Manages service.